What if my tax information does not match my ID?

Just a heads up, this information is relevant for Australia and New Zealand ONLY. 

When verifying your account please use your full legal name and make sure that the details entered during ID verification exactly match the tax information you provide.  Please keep in mind:

• You will need to complete ID verification before you can provide your tax information.  

• When you provide your tax details, you need to make sure these details are your correct legal information. 

If the details you enter don’t match, you will not be able to complete the account verification process.  If you are experiencing issues with verifying your account, you can get in touch with our customer support team.