How can I help you?
Understanding Airtasker
Account & Profile
- How do I add a profile photo to my account?
- How do I update my skills?
- How do I add a portfolio to my profile?
- How do I change my account settings?
- I forgot my password, how do I reset it?
- How can I get SMS notifications?
- How do I manage my notification preferences?
- How do I set up task alerts?
- How do I check my payment history?
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- Airtasker Badges
- What are badges? How can I get them?
- Do I need a licence or qualification for tasks?
- What is the Digital ID badge?
- What is a Police Check Badge?
- How do I add a Police Check Badge to my profile?
See all 12 articles
Helpful tips
Post a task
Make an offer
- How do I make an offer?
- How do I get notified of tasks that I’m interested in?
- My offer has been accepted, what's next?
- How can I change my offer?
- How can I view all of my open offers?
- I have been 'recommended' for a task, what does this mean?
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Payments
- What is Airtasker Pay?
- How do I manage my payment settings?
- How can I increase the price once the task is assigned?
- How do I decrease the price?
- I don't agree with an increase price request, what do I do?
- What are bonuses?
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- Poster information about pricing and payments
- What are the payment methods on Airtasker?
- Why do I need to add a payment method to assign a task?
- How do I release payment to the Tasker?
- Why has payment been deducted when work has not started?
- How do I get a payment invoice?
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Changes & Cancellations
Communication
Ratings & Reviews
Community Guidelines
- My account has been limited and I disagree with the limitation
- I'm a Poster what happens if I breach Community Guidelines
- How to understand the payment Community Guidelines (for Posters)
- How to understand the payment Community Guidelines (for Taskers)
- I'm an Airtasker what happens if I breach Community Guidelines?
- What are the Community Guidelines? Where can I read them?
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Something went wrong
- Help! I’m having trouble with my Poster - what can I do?
- What is Airtasker's dispute process?
- What should I do in the dispute process?
- Airtasker’s dispute process Stage 1 - Reach out to the Poster
- Airtasker’s dispute process Stage 2 - Let Airtasker know what’s happened
- Airtasker’s dispute process Stage 3 - Mediation with Airtasker Support
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- Help! I’m having trouble with my Tasker - what can I do?
- What should I do if things don't go to plan?
- What is Airtasker's dispute process?
- What should I do in the dispute process?
- Airtasker’s dispute process Stage 1 - Reach out to the Tasker
- Airtasker’s dispute process Stage 2 - Let Airtasker know what’s happened
See all 8 articles
Insurance & Tax
- What happens to my income protection insurance if I stop doing tasks?
- How is my premium calculated for this income protection insurance?
- How do I claim income protection insurance?
- How does income protection insurance work with other income sources and Workers’ Compensation?
- What is income protection insurance and how does it work with Airtasker?