If your Tasker isn't responding to your messages, we recommend that you give them at least 24-48 hours to get back to you (unless it's urgent).
If they remain unresponsive, or if they don't show up to complete the task at the agreed time, let them know via Airtasker private messaging that you’ll be lodging a cancellation request. To cancel the task, click here.
Once the cancellation is successful the payment will be returned as Airtasker Credit by the end of the next business day. This way you can re-post the task quickly without needing to wait for a refund.
To re-post the task:
- Go to the task page
- Select 'More Options
- 'Post a similar task'.
On the app, this will be under 'Copy Task'. Remember to change any details that may have changed (such as the due date and location).
If you would like the payment returned to your account instead, click here.