I want my money returned to my card, what should I do?

If you wish to have your payment returned to your card or payment method, please let us know. Simply respond to the cancellation email or contact us with the task URL here.

We will help you start the process of putting the funds back into your card or the original payment method you selected at the time of posting the task. Once our customer support team initiated the refund, it immediately leaves Airtasker and begins the process of your bank putting the funds back to your card.

The time it takes to complete the transfer depends on your bank. To know more about how long it usually takes, you can check this information here.

If your task is not cancelled yet, check out the steps on this article.