What happens to my funds when the task gets cancelled?

Tasks under $1000:

If you cancel a task and the task price is under $1000, the funds will be automatically returned to your account as Airtasker credits. You'll also receive an email to let you know about this.

You can find these credits in your Airtasker account under 'Payment Methods' and you can use them straight away when you accept an offer for your next task. This makes it easy to repost a task and connect with another Tasker.

You have 12 months to use the Airtasker credits from the date they are issued. If you'd rather have your funds returned to the card you used for the task, just reply to the automated email we sent, and we’ll take care of it. Don’t forget to check your spam or junk folder if you haven’t seen the email.

Tasks equal to or greater than $1000:

The funds will be automatically returned to the card you used to pay for the task. 

Just a heads up, it may take around 5-7 business days for the payment to appear in your account. The processing times can vary based on your bank.

Note: If Customers are responsible for the cancellation of the Task Contract, the Connection Fee will be retained by Airtasker. See Airtasker Terms and Conditions for reference.