I'm facing an error when making an offer. What should I do?

If you see an error message, your profile may be incomplete, which is stopping you from making an offer. 

Check if you have the following details: 

• Profile Picture
• Bank Account
• Billing Address
• Date of Birth
• Mobile Number

If you see the error message "you are not authorised to use this feature",

• Your account may be restricted. Please check your inbox, spam, or junk folder for any notifications from us. Replying to the email will allow our account specialist to review and assist you.