For a variety of reasons, the Tasker may wish to cancel the task in favor of a cash payment. However, research indicates that it may be related to fraudulent behavior, and generally, when it comes to cash bargains on the platform, if something appears too good to be true it usually is so we recommend keeping your task on Airtasker until completed. We can provide peace of mind with a secure payment system, insurance, dispute resolution, and a support team when a task is finished on the platform.
Note that payment outside Airtasker is a breach of Community Guidelines.
If a Tasker offers you a cash deal to cancel, kindly decline and indicate you'd rather stay on Airtasker. If you feel uncomfortable at any point during this type of interaction, please contact us so that we can assist you.
Find more Trust and Safety resources for customers in our Help Centre by clicking here.