Airtasker values fair and authentic reviews to aid informed decision-making but reserves the right to delete reviews violating their guidelines. Prohibited content includes reviews not reflecting genuine task experiences, unrelated topics like religion or politics, promotion of illegal activities, privacy violations, and use of profanity. Users can request review removal, but once deleted, a new review cannot be submitted.
Fair and authentic reviews that provide honest recounts of experiences and give constructive feedback help the community to make informed decisions. Airtasker doesn’t moderate or change the reviews, however, we do reserve the right to delete reviews if they violate our Review Guidelines as listed below:
- Reviews that don’t represent a member’s genuine experience in relation to the task
- Reviews unrelated to the task such as religion, race or politics
- Reviews that promote illegal or harmful behaviours or content that is discriminatory, threatening or obscene
- Content that violates another person’s entity and privacy rights such as publishing identity information without permission
- Using or attempting to use profanity or vulgar language
If you've written a review and changed your mind later, you can request to remove it. Please keep in mind that when a review is removed (at your choice or due to breaching the guidelines), a new one cannot be left.
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