Airtasker values fair and authentic reviews to aid informed decision-making but reserves the right to delete reviews violating their guidelines. Prohibited content includes reviews not reflecting genuine task experiences, unrelated topics like religion or politics, promotion of illegal activities, privacy violations, and use of profanity. Users can request review removal, but once deleted, a new review cannot be submitted.
Fair, honest, and authentic reviews help our community make informed decisions and provide valuable, constructive feedback. Airtasker does not generally moderate or edit reviews; however, we do reserve the right to delete a review (or any part of a review) if it violates our Review Guidelines as listed below:
- Reviews that don’t represent a member’s genuine experience in relation to the task.
- Reviews about matters that are unrelated to the task services (such as religion, race or politics).
- Reviews that promote illegal or harmful behaviours or content that is discriminatory, threatening or obscene.
- Content that violates another person’s entity or privacy rights, such as by publishing identifying information.
- Using or attempting to use profanity or vulgar language.
If you've written a review and changed your mind later, you can request to remove it. Please keep in mind that when a review is removed (at your choice or due to breaching the guidelines), a new one cannot be left.
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