I have a problem with a coupon code, what do I do?

Check the coupon requirements to ensure it's valid for your task:

• Expiry: Coupons can't be used after their expiration date.
• Minimum task value: The task must meet this value for the coupon to apply.
• Number of uses: Coupons are typically single-use or limited to one per account. If used before, it can't be applied again.

If you have issues with a coupon used on a cancelled task, please contact us here.

For problems with a valid coupon after checking the above, try these troubleshooting tips:

• Close and reopen the browser or app, then try entering the coupon again.
• Log out and back into your account, then attempt to enter the coupon again.
• If you still can't redeem the coupon, please contact us here with the coupon code and a screenshot of the error.