If your Tasker isn't responding to your messages, we recommend that you give them at least 24-48 hours to get back to you (unless it's urgent).
If they remain unresponsive, or if they don't show up to complete the task at the agreed time, let them know via Airtasker private messaging that you’ll be lodging a cancellation request. To cancel the task, click here.
Once the cancellation is successful the payment will automatically be returned to your payment method.
Please note it can take between 5-7 business days for the payment return to show back in your account. The processing time frame will depend on your bank.