How do I cancel a task?

If you need to reschedule a task, navigate to the task page and select 'Reschedule'. The other member will need to agree on the date proposed in order for this to be approved. For this reason, we encourage you to only reschedule a task if you have discussed and agreed on the new date with the other member.

If you’ve decided not to go ahead with the task, you can cancel the task in the following way:

  1. Log into
  2. Go to My Tasks
  3. Select the task
  4. Select ‘More Options’
  5. Select ‘Cancel Task’

You will then be prompted through the task cancellation process. Once the cancellation is complete, the refund will be processed. 

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