How do I verify my identity?

To verify your identity, follow these steps:

1. Log into your Airtasker account: Open the Airtasker app or website and log in with your credentials.
2. Access settings: Click on your profile picture to open the menu, then select 'Settings'.
3. Select 'Verify Account': In the Settings menu, find and click on 'Verify Account'.
4. Verify your identity: Follow the on-screen instructions to complete the identity verification process.
5. Submit your tax information: Provide the necessary tax information as prompted.
6. Complete the verification: Click 'Finish Verifying Your Account' to finalise the process.

Supported identity documentation:

To verify your identity, you can use one of the following valid government-issued documents:

• Driver’s licence

• Passport

• National ID

• Voter ID

Please note: The list of accepted documents may change over time. If you don’t see your document listed, check back here for the most up-to-date information.

How the verification process works:

1. Submission of information: You provide the necessary details, including a government-issued ID, through the secure platform.
2. Verification by Persona: Persona verifies the authenticity of your information using their advanced identity verification tools.
3. Secure storage: Once verified, your information is securely stored, ensuring it remains protected and confidential.
4. Compliance reporting: Verified information is reported to the relevant tax authority, as required by law.

What is Persona:

Persona is a leading third-party identification verification service provider.  

Persona will verify your ID document to ensure that the information we collect from you is accurate and reliable by leveraging their advanced technology and robust security measures.