The booking fee is a small fee charged to customers when assigning a Tasker. This is not related to the Tasker service fee and customers will only be charged upon assigning the task.
To help you understand the booking fee, we’ve put together a list of FAQs. Here you’ll find:
Why charge a booking fee?
The booking fee helps us cover the costs of keeping the platform running and enables us to invest in the new tools and features to fulfil our mission of enabling Taskers to realise the full value of their skills.
How much is the booking fee?
For Australia: It is a small variable fee starting from $2.90, which is charged to customers once the task is assigned. The maximum charge is $34.90, which is only for higher-value tasks. This also includes the GST.
For the United Kingdom: It is a small variable fee starting from £1.90, which is charged to customers once the task is assigned. The maximum charge is £19.90, which is only for higher-value tasks. This also includes the VAT.
Where can I view my fee?
You will be shown a breakdown of the fees with a total charge when you assign the task.
- Task price: is the amount offered to you by the Tasker.
- Booking fee: a fixed amount and does not change after the task is assigned. This also includes tax.
- Total charge: the total amount (task price + booking fee) that will be deducted from your bank once you click Securely hold payment.
Note that this is also the page where you can apply your coupons. To do this:
- Click on 'Add Coupon' and enter your Airtasker Coupon
- Hit 'Apply' to receive your discount.
The task price will be adjusted accordingly once the coupon is successfully applied.
Will I be charged an additional fee if I change the price or give my Tasker a bonus?
The booking fee is fixed to the amount shown to you when it was assigned. This means you will not be charged extra if you change the task price or give your Tasker a bonus.
What happens if I cancel the task?
After you've cancelled the task, your payment may be returned to you as Airtasker credit or returned back to your payment method. When you receive it as Airtasker credits, this means that your credit can be immediately used on your next task and can also be refunded to your nominated bank upon request.
While logged into your account, you can check your credits by visiting this link.
Can I get a tax receipt for the booking fee?
To get a tax receipt for just the booking fee component of your payment, follow the steps below:
- Go to the task
- Click More options
- Choose Task Receipt
It will look like this: