Account & Profile

Account administration

• How do I sign up?
• How do I change my account settings?
• What account details do I need to add to use Airtasker?
• How do I set up task alerts?
• I forgot my password, how do I reset it?
• How can I get SMS notifications?

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Profile

• What should I put in my profile?
• How do I add a profile photo to my account?
• How do I update my skills?
• How do I add a portfolio to my profile?

Badges & Verifications

• Airtasker Badges
• What are Badges? How can I get them?
• Do I need a license or qualification for tasks?
• I can't update my profile because I have multiple Badges, what do I do?
• What is the Identity Verification Badge?
• What is the Criminal Background Check Badge? How do I get one?

Troubleshooting

• I can't sign up
• I can't log in
• The app is not working. What should I do?
• The site is not working. What should I do?
• How to report a possible technical problem