Clear and effective communication is essential for a smooth and successful task experience. To help you communicate effectively, we've compiled some useful tips below:
Before posting a task: Check your notification preferences
To stay informed and avoid missing any important updates, review your notification settings. This way, you'll receive timely alerts about communications related to your upcoming task. You can choose to receive notifications on your App, via SMS, or email.
Before assigning: Use the comments feature
When you post a task, members can leave public comments. Comments are required when a Tasker places an offer, however, can also be placed before or after an offer to clarify details about a task. The comment section is a good space to confirm details about the task and the Tasker’s offer, which sets you up for success later in the task.
After assigning: Send a private message
It's a good practice to send a private message to your Tasker as soon as you have assigned them. This is the perfect opportunity to discuss task logistics such as specific time, location, and other important requirements. Keeping task-related discussions within the Airtasker platform is helpful in case any issues arise. Additionally, you can use the private message feature to provide feedback to the Tasker during the task.
After the task is complete: Leave a review
Once you are satisfied that the task has been successfully completed, we encourage you to leave an honest review of your experience. Leaving a review helps maintain transparency and builds trust within the Airtasker community. Your feedback benefits both the marketplace and future users of the platform.