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I can't update my profile because I have multiple Badges, what do I do?

Some of our ID Badges such as the Police Check Badge and the Digital iD Badge will lock sections of your profile, so they can’t be changed after you are verified for those Badges.

If your profile details don’t match your ID and you can’t change the details on your profile, you must remove the other Badge before you can make any changes.

Please be aware that for some Badges you'll need to pay a fee for re-submission.

If you've tried removing badges and still can't update your profile, please get in touch here.

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