What should I do if someone wants to cancel for a cash payment?

Someone may want to cancel the task in favour of a cash payment for any number of reasons. However, research indicates it could relate to fraudulent activity so the safest option is keeping the task on Airtasker.

Often if something seems unbelievably good, it’s likely it’s bad, and this extends to cash deals on the Airtasker platform. This is why we strongly advise keeping the task and payment on Airtasker.

When a task is completed on the platform, we can provide peace of mind with a secure payment system, Insurance, dispute resolution and a support team. If a task is cancelled, it will not be eligible for any of these services that are exceptionally valuable if something goes wrong.

If someone does offer you a cash deal to cancel, you can politely decline, and say you would rather stay on Airtasker. If you feel uncomfortable at any time during this type of conversation, reach out to us and we can assist.

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