What are the Account Guidelines?

We know you're eager to set up an account and get started on Airtasker. Before you create one though, please make sure you are eligible and maintain all account guidelines while using the platform.

Account Eligibility

All members need to make sure they qualify for the below:

18 years or older

All members of the Airtasker community must be 18 years or older. This is a legal requirement as people under the age of 18 are not able to enter a legal contract with Airtasker. Airtasker reserves the right to request proof of age should this be necessary.

In addition to this, all Taskers need to make sure they qualify for the below as well:

Legal working rights

All Taskers must be legally entitled to perform the task. This refers to both abiding by working laws for your situation in your area and also for the specific industry in which the task is a part.

To maintain the highest standards in our Airtasker community, we seek to avoid situations that may cause legal risks to any of our members.

Account administration

Members should make sure that at all times they follow the below:

No account transfers

Your account is your responsibility and you must maintain control of it. It must not be transferred to another person as your account and reviews reflect your skills and abilities. This is crucial in enabling other members to make informed decisions about working with you. This also helps to maintain the integrity, transparency and authenticity of our community.

No duplicate accounts

Members may only have a single, active account on the platform. As your account reflects your reputation in the marketplace and represents your skills and abilities, any duplicate accounts attempting to disguise a member's history will be removed immediately.

A single account allows you to post tasks as a Customer and make offers as a Tasker. If you're looking to switch between being a Customer and Tasker, you do not need to create a second account.

Cooperating with other members of the Airtasker Community and Airtasker Staff

Where members of the Airtasker Community or Airtasker Staff request information, both Customers and Taskers are required to respond within a reasonable time frame. This is aligned with the building blocks of mutual respect and is required to maintain a courteous and constructive conversation.