How do customers find and book my listing?

In just a few weeks, customers will be able to browse, search and view all the listings created by our Taskers on the Airtasker app. You will see a small number of listings are already live on the homepage!

When a customer clicks on your listing, they will view its public listing page. This page displays the information you entered when setting up the listing, such as the title, description, availability, price packages and any images that you uploaded. To view your listing page, simply head to the 'List my services' page and click on your listing. 

This is what happens when a customer is interested in booking your listing:

1. They will select one of your price packages, enter in their location and the date they would like the task carried out and hit 'Request to book'. The customer also has the option to include a private message. 
2. When a customer requests to book your listing, you will receive an email and a push notification in the mobile app (please make sure your notification settings are turned on for email and push!). 
3. You will review the task details, discuss requirements with the customer and respond to the booking request within 24 hours by either making an offer or politely declining the request through the comments section.
4. If you confirm, the request will turn into an assigned task as normal. If you are unable or unwilling to complete the request, the customer will receive a notification to let them know their request has been rejected.

More information can be found in the following article: 'How do listings work? A guide for Taskers.'