We’re passionate about creating a community that empowers our talented Taskers to earn money doing the things they are good at. As Airtasker grows, we all need to work together to ensure our community remains reliable, safe and successful for everyone.
As with regular tasks, it’s important that Taskers only create listings that align with our values and standards of behaviour, as well as local laws and regulations.
The simple guidelines below outline the values and standards of behaviour we expect our members to uphold. Please follow these guidelines when creating your listings.
1) Listings must be legal
Listings must not relate to weapons, drugs (including prescription drugs or drug paraphernalia) or unlawful activity that may result in the furtherance of a crime.
2) No escort or adult services
Listings must not offer escort or adult services including adult massage.
3) No alcohol-related listings
Listings relating to the supply or sale of alcohol are strictly prohibited on Airtasker. This includes bartering or exchanging, offering or attempting to sell, and delivering for sale.
4) No unacceptable behaviour
Be nice! We do not tolerate listings that promote any of the following negative behaviours:
- Hatred or violence
- Illegal behaviours
- Use of profanity
5) Make sure you hold the relevant license
Some activities require qualifications and licences and are regulated by national or state authorities. Taskers should familiarise themselves with all qualification and licensing requirements relevant to the services they offer. Taskers must not offer services where a licence is required unless they have that licence.
6) Don’t share contact information
To maintain the integrity and authenticity of Airtasker and to protect the privacy of our members, contact information can only be exchanged via private messages once a listing is booked. Please do not share contact information of any kind on your listing, in the text or images. This includes details such as your full name, business name, home or business addresses, email addresses, phone numbers and links to third party sites.
7) Pricing and payments
To ensure an awesome experience for customers, please ensure your pricing is clear. Packages should represent the full and total price the customer will pay. Hourly, unit-based (e.g. 'per metre squared') and quote-based (e.g. '$5 for a quote') are not supported.
Cash payments are not supported on the Airtasker platform.
8) Unsupported practices
We do not support the following activities within our Airtasker community, as it jeopardises the creation of a fair, transparent and trustworthy environment:
- Fraudulent Airtasker reviews
- Lead generation
9) Academic tasks
Tasks for completing academic assessments are strictly prohibited. This includes but is not limited to completing an assignment, test or course on someone's behalf. Additionally, academic assistance in the form of proofreading, editing, planning, structuring, referencing and giving feedback on someone else's academic work is also not supported.
Taskers must not create multiple listings that offer the same services and packages within a category. This is to ensure a fair environment for all Taskers.
Please note that the Airtasker Terms and Conditions and Community Guidelines continue to apply at all times.
Where a Tasker is found to have breached any of our guidelines, Airtasker reserves the right to remove any posted content or offer a Tasker has submitted to the Airtasker service and cancel or suspend a Tasker’s account and/or any Task Contracts.
If you have any questions about our guidelines, please reach out to us here.
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