Afterpay is an optional Buy Now, Pay Later payment service.
Taskers have the option to include this in their offer, which allows Posters to spread their task payments over 4 equal fortnightly instalments. While Posters pay over time, Taskers are paid in full upon task completion.
Here's how it works:
- Step 1: A task is posted
- Step 2: Tasker makes an offer and adds Afterpay
- Step 3: Poster accepts the offer
- Step 4: Poster chooses Afterpay as a payment method
- Step 5: Poster pays in 4 easy instalments to Afterpay
- Step 6: Tasker requests payment upon task completion and Poster later releases payment
Want to learn more about how Afterpay in Airtasker works? Make sure to visit our FAQs below:
How does Afterpay work?
You can choose Afterpay when a Tasker offers it to you. You will see if it’s available when the Afterpay badge appears beside your offer.
If you choose it as a payment option, you will then be directed to the Afterpay portal to complete your payment.
How do I sign up?
The good news is – you don’t need to sign-up to use Afterpay in Airtasker.
When you accept an offer with the Afterpay badge and you’re a first-time user, all you have to do is provide your payment details to complete the transaction. Once the order is approved, your Afterpay account is created.
To know more, make sure to check this helpful article.
Do I have to pay extra when using Afterpay?
Using Afterpay in Airtasker is free for Posters.
No additional charges apply upon its approval. However, late fees apply when you’re unable to meet a scheduled payment. If you feel this is likely, reach out to Afterpay so they can assist you with the next steps.
I can’t pay my task using Afterpay. Why?
This optional feature is available for tasks up to $1450. We also won’t be able to use Afterpay on Subscriptions and Instant Book. It will only appear on the Posters end when a Tasker opts-in and offers it to you.
How am I billed for my Afterpay?
Airtasker and Afterpay offer different services with platform and policies entirely separate from each. For all billing and/ or payment queries please contact Afterpay through their customer support.
What if I miss a payment?
Afterpay is interest-free. However, if you miss a scheduled payment, additional charges associated with late fees will be incurred. If you have any outstanding payment queries, make sure to check this helpful article or reach out to Afterpay’s customer support.
What should I consider before accepting an offer with Afterpay?
While it’s great to be able to post high-valued tasks, it is in the Poster’s best interest to consider their own ability to commit to short-term payment arrangements. Also, below are Afterpay’s requirements for using their service:
- Must be 18 years old and above
- Must have an Australian credit or debit card
- Must have a verifiable email and mobile number
- Must be currently living in Australia
- Must be able to enter a legally binding contract
What happens if I cancel my task?
Before deciding to cancel, we strongly encourage you to see if there's another way to get the task done. For example, you could change the due date or the task price. For information about making changes to your task, see our articles here.
However if no agreement is met and cancelling is necessary, please refer to our helpful article for your next steps. Cancelation can result to a refund, know that Airtasker immediately processes this to Afterpay. So make sure to reach out to Afterpay thereon for any refund queries.
There is a problem with my Afterpay payment. Who do I contact?
Airtasker and Afterpay are two separate companies governed with separate privacy and security policies. Thus, Airtasker has no means of checking your payment details. However, you can contact them directly through their customer support.
Afterpay is a tie-up feature where Taskers have the choice to opt-in.
Taskers still get their pay in full upon task completion and allows Posters to split their payment into 4 interest-free instalments.
Make sure to browse below to help you better understand Afterpay in Airtasker.
Why should I offer Afterpay?
Posters who are looking to manage their expenses prefer an alternative payment arrangement. They are likely to post high-priced tasks that would have otherwise been impossible without taking out a loan.
Afterpay users are typically 20% more likely to make a purchase and spend 25% more than buyers using other payment methods. As a Tasker, you can use this to your advantage to win more jobs and earn more on the tasks that you do win.
Where and how can I offer Afterpay?
Afterpay is available for offers up to $1450. You have the option to switch it on and off depending on the task of your choice. This means the option to offer Afterpay is present on each task you vie for.
To activate, simply opt-in through the Afterpay toggle. When you do, the Afterpay badge will appear beside your offer.
How will I know if the Poster chose Afterpay?
Once the task is assigned to you, you’ll be able to identify if your Afterpay offer was accepted at the Request Payment page.
The Afterpay badge will also appear at the task page.
And once the payment is released, it will show in your invoice together with the breakdown of all fees and earnings.
What are the fees when I offer Afterpay ?
Afterpay’s business model is to charge merchants a fee whenever a consumer chooses to pay using Afterpay.
For offering Afterpay in Airtasker, Taskers are charged 5.90% of the offer amount. This fee will only apply if the Poster chooses to pay with Afterpay.
Subsequently, Airtasker wears Afterpay's cancelation fee, a cost that Afterpay usually charges merchants.
Will there be other cost I have to think of?
Tasks paid with Afterpay are treated like any other task, therefore service fee still applies.
It’ll be calculated like any normal tasks you make an offer on. For more information about the service fee, make sure to check our helpful article here.
How do I get paid from an Afterpay task?
Once approved, it works just like any normal task.
While Posters pay in four equal instalments, Taskers are paid the full amount upon task completion. After you click Request Payment, a notification is sent to the Poster. Once they agree that the task is completed and hits the Release Funds button, payment is freed almost instantly to your nominated bank account.
The Poster hasn’t released my payment, what do I do?
If the task is completed to the Posters description and they have yet to release the payment, make sure to reach out to them using the Airtasker platform. To know more on how you can get your payment released, read through this helpful article.
What if the Poster defaults on a payment?
You need not worry! Taskers will not be affected. Any late payment will be handled independently by Afterpay and the Poster.
What if I need to cancel the task?
Before deciding to cancel, we strongly encourage you to see if there's another way to get the task done. For example, you can suggest for the due date or the task price to be changed. For information about making changes to your task, make sure to check these helpful articles.