When you request to cancel a task, the Tasker will receive a notification to accept or reject the request within 48 hours.
When you lodge a cancellation request, it is required that you select the appropriate reason and leave a comment. This will ensure accuracy when deciding who is responsible for any fees and completion rate effects.
Frequently Asked Questions:
What happens if the Tasker does not respond to my request?
If they don't respond to the request within 48 hours, the task will be automatically canceled.
My Tasker accepted the cancellation request, what happens next?
If they accept your cancellation request, the task will be canceled right away and your refund will be processed via Airtasker Credit.
My task has been cancelled but I still haven't received my refund
Once the task is cancelled, your refund will be processed as Airtasker Credit which can be used to fund your future tasks. For more information on refunds, click here.