When you decide to cancel a task, the Tasker will get a notification and will have 48 hours to either accept or reject your request.
When you submit a cancellation request, please make sure to choose the right reason and leave a comment. This helps in accurately determining who is responsible for any fees and completion rate effects.
Frequently Asked Questions:
- What if the Tasker doesn't respond to my request? If there's no response within 48 hours, the task will be automatically cancelled.
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What happens after my Tasker accepts the cancellation request? If accepted, the task is cancelled immediately, and your payment may be refunded as Airtasker credits. You'll receive a confirmation email regarding the task payment.
- My task has been cancelled but I still haven't received my money back. Once the task is cancelled, your payment may be processed as Airtasker Credits, which you can use for future tasks. For more information on refunds, click here.
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