I can't sign up

Thanks for your interest in creating a member account with Airtasker, we can't wait to have you on board! If you're having any troubles signing up, please try the below troubleshooting techniques.

To troubleshoot technical issues

1. Ensure you are running the latest version of the app, or accessing the website on a recent browser. Windows Explorer 8 will not work.

2. If issues persist, try uninstalling and reinstalling the app, or clearing your cache and cookies on a browser.

To troubleshoot email issues

1. Airtasker only allows one account per user, so you're not able to use an email address that is already on another account. If you can't access your original account, please see our handy tips here.

2. Check that there are no unnecessary spaces around your email address or intended password.

3. If you're reactivating an account, use go to Log In instead, or contact us if you're having troubles.

If the issue persists, please take screenshots of any error messages and get in touch with us for further help. You can contact us here.