Decreasing the price can only be done if the task funds are still held in escrow. If the payment has already been released, Airtasker no longer has access to it, so Posters and Taskers will need to organise adjustments directly.
If payment hasn't yet been released yet and you would like to decrease the task price, you can do so by following these steps:
- Discuss with the other party about decreasing the task price and come to an agreement.
- Both parties must agree to decrease the price via Airtasker private messages and explicitly state the new amount.
- Contact Airtasker (click here) once both parties have written that they agree to a decrease in the task price and stated what the new amount should be.
- Airtasker will adjust the price on the system accordingly and return the extra amount to the Poster.
Please note that we won't be able to help adjust the task price until both parties have confirmed that they're happy to lower the task price and explicitly stated the new amount.
The agreed amount should be inclusive of Airtasker fees to avoid confusion and must be rounded to the nearest full number.