Certain badges, like the Police Check Badge and the ID Badge, can lock specific sections of your profile once you've been verified for them. This means that after verification, you won't be able to change those locked sections.
If you find that your profile details don't match the information on your ID and you're unable to modify the details on your profile, you'll need to remove the Badge before you can make any changes. We understand it can be a bit tricky, but it's necessary to ensure accuracy.
Keep in mind that for some Badges, there might be a fee for re-submission if you need to make changes or updates. If you've already tried removing the Badges and you're still facing difficulties in updating your profile, we're here to help. Reach out to us by clicking here.