How do I claim income protection insurance?

If you’ve had an incident and need to claim your insurance, please go to the link on the Roobyx website or contact Roobyx directly via or 1800 766 299.

Here’s how the process works:

  1. Fill out the claim form and lodge it along with a doctor's certificate.
  2. A Roobyx Claims Manager will either accept your claim or contact you for more information. 
  3. If successful, weekly benefit payments are made fortnightly in arrears. Meaning the earliest you’ll get payment is 14 days plus your waiting period after you’re unable to work. 


Content above has been provided by Roobyx, a trading name of YourCover Pty Ltd (Australian Financial Services Licence AFSL 461299)

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