Knowledge Base ← FAQ & Customer Support General → Are Runners employees of Airtasker? How do I send a private message? What happens if my task is overdue? What is a Runner? What is a Sender? 8 articles → Posting Tasks → How do I edit or cancel my task? How do I hire a specific runner? How do I know how much to pay for a task? How do I re-assign a task to a new runner? What do I do with Expired tasks? 9 articles → Bidding on Tasks → Can I offer a different price for a task? How do I bid on a task? How do I cancel or change my offer/bid? How do I pay with Facebook or Twitter? Payments → Are there any extra fees in addition to the task price? How do I reimburse a Runner for out of pocket expenses? How does Airtasker make money? How much does it cost to bid on a task? How much does it cost to post a task? 10 articles → Trust and Safety → Can users contact each other before a task is assigned? How can I make sure that the Runner will do a good job? How can I report inappropriate behaviour? How do I leave a review? How does Airtasker help to keep me safe when I’m getting my tasks done? 10 articles → Mobile App → Is there an Airtasker mobile app? Dispute Resolution → What do I do if I've assigned a Runner to my task but now I need to cancel? What do I do if I've posted a task but don't need the service any more? What do I do if my task has been completed but I'm not happy with the level of service? What happens if a runner is no longer able to complete my task? All articles → Are Runners employees of Airtasker? Are there any extra fees in addition to the task price? Can I offer a different price for a task? Can users contact each other before a task is assigned? How can I make sure that the Runner will do a good job? 47 articles →